Building safety


Nothing is more important to us than the safety of our customers.

As a responsible landlord, we have an extensive ongoing programme in place to check our buildings and carry out any work required, to ensure that we comply with government regulations and guidance.

In line with our safety-first approach, we have appointed Building safety managers for our 500+ complex buildings. These managers are responsible for ensuring the safety of the buildings they manage and its residents. They actively engage with residents, encourage them to get involved and raise any safety concerns they may have, and keep them informed about building safety in an open and transparent way.

Contacting your Building safety manager

William Hodgson

0800 048 8955

Helen Lambert

0800 048 8955

You can find out more about fire safety in apartment blocks and communal areas here.


Report an emergency repair by calling 0800 048 8955(24/7)

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